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Do the people at work drive you crazy?
Why are some people so hard to manage and work with?
Are human resources the weakest link in the corporate supply chain?
The Breakthrough Solution takes you on a fascinating, unpredictable and humorous journey of corporate investigation to find out why a cutting edge technology company is failing. Through the eyes of Bill Spencer, corporate trouble shooter, you will explore the many departments of this company where dysfunctional managers have undermined the productivity and profitability of the organization. You will recognize many people who you have worked with, perhaps even yourself.
After reaching the conclusion that the company can’t be salvaged, Spencer meets Peter Wilson, the only Vice President with a profitable division. Through interviews and observation, Spencer uncovers a radically different management style which has unlocked the potential in people and led to soaring productivity. The final report leads to a surprise ending that will encourage even the most frustrated supervisor or employee.
Not only will you better understand the puzzle of human behavior at work but The Breakthrough Solution will give you practical, easy to use keys that you can start using right away to turn your organization around.
Read what people are saying about The Breakthrough Solution
This light-hearted story shows how paying attention to people’s mental and emotional health is one of the best ways to unleash their power and potential. This is a fun read with an important message. Highly recommended.
Ken Blanchard, co-author of The One Minute Manager and Leading at a Higher Level
Amazingly, Dr. Mullen has captured the essence of so much of the tension within today’s dysfunctional corporate environment. He helps his readers navigate their path past familiar warning signs to a successful conclusion for both themselves and their employers. A must read for anyone feeling confusion or stress in the workplace.
David Breukelman, MBA President, Business Arts Inc. & Founder of Arius3D Inc.
It should be required reading for anyone who aspires to become an effective leader. Reading it will make a positive impact on themselves, their employees and their bottom-line results.
Richard Elmes The Sales Dating Guy richardelmes.com
Dr. Grant Mullen addresses in a fresh, non-threatening way, a serious problem affecting many people in business and other walks of life. Recognition that this is a problem that is widespread and for which help is available is a necessary first step to dealing with it. The many examples of the associated dysfunctional behaviour portrayed at Crystal-Display should strike a familiar chord with many readers. Managers and supervisors at all levels should read this book. It’s a real eye-opener.
Jacques Lapointe Retired President and CEO of GlaxoSmithKline Canada
I highly recommend this book to any individual or organization that is seeking a workable approach to the creation of balanced and creative management concepts. The Breakthrough Solution is a clear, readable presentation of ‘the formula to create leadership and an environment that supports it.’ It discusses the emotional baggage we all carry that prevents us from reaching our potential and how to deal with it. A great tool for the marketplace.
Ralph A. Beisner Retired New York State Supreme Court Justice and Author
In The Breakthrough Solution Dr. Grant Mullen, a mental health physician from Grimsby, Ont., takes us into a dysfunctional high-tech company. He has a gift for humour, showing the various managers subscribing to different hot management theories – one fellow briskly tries to do everything in one minute while guarding the cheese on his desk from being moved, while another prides himself on disrupting staff in their work so that they can benefit from disruptive innovation.
But the major problem is the large bags each of the staff members is dragging around in this Alice in Wonderland world. Those bags – a metaphor for the emotional baggage they need to clear out to be effective – slow them down, and get in their way from doing their work. The message is that managers need to work through their own emotional issues to lead – and then help staff to work through their own problems.
A manager in this culture of recovery should be as comfortable – and as willing – to discuss staff personal problems as company issues, all with a goal of improvement. Staff should be encouraged to see counsellors when they are struggling, opening up their baggage for self-discovery, and promotions should go to those who demonstrate leadership ability and emotional well being. He tells the story in a charming, light way, although again you may wonder how the advice – there is no user manual offered – will work if you try it.
HARVEY SCHACHTER The Globe and Mail, May 28, 2008
For the past 21 years I have worked with organizations throughout North America in assisting them in making the right hiring decisions. We all know, it’s all about people! However, in many cases hiring managers have no idea the baggage these employees carry into their new working environment. Dr. Grant Mullen is one of the few that “gets it”. Dr. Mullen has taken his practical knowledge of emotional health and weaved it into this little book that touches on corporate health and the impact “mental health” has on an organization. The Breakthrough Solution is a great read for anyone who manages people.
Craig Bissett President, Hire Results Ltd hireresults.ca
It is so refreshing to read a book that deals with not only the symptoms of a dysfunctional workplace but the actual causes and real solutions. Finally, an author (Dr. Mullen) has talked about the elephant in the room.
Paul Richardson President, CBMC.CA